Professional Logo Digitizing for large or complicated designs that cannot be digitized in house.
Turnaround time: 24-48 hours
File Format Delivered: EMB and DST. (contact us if you need another file format).
Placed an order over 8 weeks ago for an embroidered polo tee. And after placing an additional digitizing image fee, I still have not received my order nor received any type of confirmation. I've tried to cancel and get a refund yet still have not received any form of communication.
We're very sorry that this happened.
The shirt you had ordered was out of stock and we should have communicated that with you. We have canceled and refunded your order.
We apologize for the poor service and will work towards serving our customers better.