Item came extremely fast. Jacket is great quality and embroidery too. Will definitely be a returning customer.
Communication was timely and responsive! I loved being able to see my design before I approved it. When I received my jacket I was blown away by the quality of the embroidery! 5 stars! Will be a repeat customer for sure!
Terrible communication. The item looked like it had been shipped with The intention of having it be a wrinkled mess when it arrived. It was kind of crumpled up in a ball and no consideration whatsoever was given to how it would arrive.
The quality of the item itself is adequate, but the embroidery is sloppy and i would say it's borderline unacceptable. Clearly not much attention was given to this item as the embroidery now leaves the surrounding area incredibly warped.
I'm not sure what the QC is with this place, but I'm guessing it's not what it should be. All in all, it pretty par for the course these days: once the seller has your money, your satisfaction only occurs at their discretion.
You can do much better.
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